Medicaid Members
Is my Medicaid coverage ending?
The best way to stay up to date on the status of your Medicaid case and receive all notices from the state is to create an account through YourTexasBenefits.com. To create an account, check out the What To Do Now page.
How to check case status on YTP app
The YourTexasBenefits app is a great way to receive alerts and check the status of your case.
- The East Texas Food Bank released a video that shows how to check your case status on the app.
Month-to-month coverage
Once the state starts rechecking eligibility, you may get a notice about “month to month extensions.” This notice means the state has received your information and has extended your Medicaid for an additional month because they haven’t been able to process all your information yet. You may get one month extension or more depending on the backlog.
The notice you receive may look like the one below.
Get Free, Local Help
If you’re having trouble accessing your case, or receive confusing notices, help is available. There are assisters in your community who can help you navigate this process for free.
- To find your closest Community Partner Program click here.
- To find an Community Health Center outreach and enrollment assister, search here.
Texas 2-1-1
If you are unable to find the information you need online at YourTexasBenefits.com, you can call Texas 2-1-1 or 1-877-541-7905 for assistance. After you pick a language, press 2. The wait times may be long depending on call volume and staff availability. Click here to see average wait times.